Privacy policy
We take your privacy seriously.
​
Everything that is said in a coaching session is confidential. Your coach will keep brief notes and reflections on the session - these are kept to allow personal development and supervision to take place, as well as to allow clients coaching journey to be continuous.
Privacy Policy
​
Effective Date: January 30, 2025
​
1. Introduction
Helen Baker Consultancy and Coaching ("we," "us," or "our") is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
​
2. Information We Collect
We may collect and process the following personal data:
-
Personal Details: Name, email address, phone number, and any other contact information you provide.
-
Professional Information: Job title, company name, and related details.
-
Coaching Notes: Brief notes on coaching sessions, anonymized using a unique code to protect your identity.
-
Website Usage Data: Information about your interactions with our website, collected via cookies and similar technologies.
​
3. How We Use Your Information
We use your personal data for the following purposes:
-
Service Delivery: To provide and manage our coaching and consultancy services.
-
Communication: To respond to inquiries, schedule sessions, and send relevant updates.
-
Record-Keeping: To maintain accurate records of coaching sessions, using anonymized codes to ensure confidentiality.
-
Website Improvement: To analyze website usage and enhance user experience.
​
4. Data Storage and Security
We are committed to ensuring the security of your personal information. Coaching notes are stored in a password-protected document on a password-protected laptop. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure.
​
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Coaching notes are kept for a period of two years, after the conclusion of our coaching relationship, after which they are securely deleted.
​
6. Your Rights
Under the UK GDPR, you have the following rights:
-
Access: To request a copy of the personal data we hold about you.
-
Rectification: To request correction of any inaccurate or incomplete data.
-
Erasure: To request deletion of your personal data, subject to legal obligations.
-
Restriction: To request a restriction on the processing of your data.
-
Objection: To object to the processing of your data based on legitimate interests.
-
Data Portability: To request the transfer of your data to another organization.
​
To exercise any of these rights, please contact us at helen.consult.coach@gmail.com.
​
7. Cookies
Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
​
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you via email or through our website.
​
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Helen Baker Consultancy and Coaching